Doing QR codes right

Nothing makes me more agitated than when I see a company spending a boatload of cash on a campaign only to screw it up with something simple like a QR code. Doesn’t matter the size of your business, QR is an equal opportunity technology that somehow keeps getting misused. Why does it bug me? Because some fool out there is pillaging your wallet while people like me with a conscious can’t rip you off. This is why daddy needs a new car and doesn’t have one.
QR isn’t for everyone and that’s the main problem we’re running into. It’s the buzzword going around and people think they need one but don’t know why. I have an extensive IT background to go with my Social Marketing/PR skill set so working in the world I do now I’m exposed to a lot of head shaking moments (thankfully not by us).
Instead of dwelling on everyone doing it wrong here are some tips to make it useful and examples of it in the real world.
1) GO TO A MOBILE SITE – If you’re going to have a QR code there is a 99.99999999999998% chance your visitor is coming from a mobile device so make sure YOUR WEBSITE IS MOBILE! Drives me nuts when your graphics intensive site pukes on my phone.
2) HAVE A PURPOSE – I started using QR on our Should I Drink That business cards because we had a problem that
3) KNOW YOUR AUDIENCE – My listeners are really plugged into social media and all of the toys that come with it so using QR was a no-brainer. One decision maker was going into our Google Analytics and looking at the web traffic our site had plus how many were coming in from facebook/twitter mobile. Nice feature is that I can also see which mobile devices are being used also.needed fixed. It’s a craft beer podcast and odds have people are drinking while listening to the show or while you’re talking to them at a beer festival. Scan a code and go to a launch page to “like us” on Facebook or go to our mobile site. The other code on the back is to call our hotline. When you’re drinking, you get sloppy dialing; this takes care of it for you. The results? Likes and activity on our FB page has increased significantly and the calls keep coming in!
4) MAKE IT UNIQUE – One fun thing I like to do with the codes is have them link to exclusive video or bonus material. Run contests, have coupon codes, whatever you do make it unique.
DOING IT RIGHT
- Bocktown Beer & Grill has a QR code on the side of their growlers that links you to a page with what’s currently on tap so you can decide if you want to go get it filled. QR code was free to make, cost a few more cents to have it printed but already wins on geek factor and convenience.
- Home Depot uses QR codes in the garden section to play video on your mobile device for how-to’s and tips for using their products. When you’re a lawn & garden noob you take whatever free tips you can get.
- Gift Giving – I’ve used QR codes at work to increase the membership of our texting programs and also for donations. By scanning a QR code you can donate on the fly to the advertised endowment fund. Online giving has soared in the last year so the easier I can make the process the better
OK I can’t help myself, here’s a bad one. If you’re driving 376/Parkway West towards the airport look for the Sir Speedy billboard just past the 79 split. They have a QR code up high on a billboard and you see while driving. Unless you’re already texting/tweeting/foursquare/checking email while driving (and you shouldn’t) you would have to stop your car on a major interstate to scan the code and that’s IF your phone can see it that far away.
Before you invest a campaign around QR codes make sure you know what you want from it and that its measurable.

















