Google + for businesses was just released to the masses and as expected all of us with social media jobs jumped on the chance to lock down our account. But why? What value are we finding here?
I’m about to nitpik and you can tell me “oh but its new, what do you expect. Hey its free, deal with it.” I get that and you know what, that’s no excuse. A vendor of mine said “we’re in an ADHD society now and if you can’t come out guns blazing to give the customer what they want, they’ll forget about you and go with someone else.” Now really how can you forget about Google BUT when you’re a giant like them and you’re going up against the world’s largest beast in Facebook you should have some basic features put together before you launch.
Here are some issues I found right off the bat and I mentioned on twitter yesterday when I set up the SIDT page. Ends up I’m not alone.
1) no admins – You manage this from your personal account. If you work for a university with Google Apps installed this is very easy. If you don’t have a gmail account you better get one. If you’re a local business make it you and not the web guy that can jump ship on a moment’s notice. other downside is that I don’t want to associate some of my work accounts with my home account so there’s no way to switch that after its been made.
2) no analytics – everything we do online has some type of stat associated with it. I LOVE me some Google Analytics on all of my sites so why its not available yet on here makes me scratch my head. Could just be that the sites need to be around for a bit before reports can be ran. Either way when you’re in front of management or potential sponsors and they want to know your social impact you better know what’s what and not show your Klout score.
3) Yet another place to post so how do I sync – It seems like the only people on Google + right now are geeks and craft beer fans. Even if people do start to embrace this there aren’t that many people using it so what value do I have posting in yet another spot and since I cant see how many are looking at it, is it worth the time and energy to post there? This past weekend was a great example of this. I had a ton of videos and pictures to post from Learn to Homebrew day (which is being posted shortly after this) so I had to upload/tag/title on 3 different sites because I want the communities on each format to be able to comment and see.
Item 3 actually makes me think that we’re beyond social media overload which is why people like me are hired to come in and streamline your feeds. Even with a team the hours are long to keep content fresh and always watching for the newest trend but hey I live for this. If your crowd is ADHD you need to be also. Once you lose sight of your customer base its all over.
We need a solution and I started to come up with one today. If a beast like this exists already please direct me to it (and yes I do use tumblr).
I was chatting with Phil about this today and this is from our discussion “Screen 1 – Are you uploading/posting <blog, photo, video, image>. Screen 2 – Select the services to publish to <based on the ones you have already synced up>, Screen 3 – Enter title and content – then each following screen will have formatting for each service. You upload photos and tag them accordingly and it shows up in Google +, Facebook and Flickr”
I have this whole product already designed in my head, now I just need to see it happen.